Order Summary: This link is used to pay the price difference
Our customized products are tailored specifically to meet your unique project needs. Please review the following important details before placing your order:
-
No Refunds or Returns: Due to the personalized nature of customized products, we cannot accept returns or offer refunds unless there is a confirmed quality issue.
-
Exclusive Purchase Link: This link is for authorized purchases only. Please do not place an order unless instructed by our team.
-
Order Confirmation: Double-check your order details, including specifications and quantities, before finalizing your purchase. Customized products are made to order and cannot be modified once production begins.
-
Production Timeline: Customized orders may require additional processing time. We will provide an estimated delivery date upon order confirmation.
Shipping Information
- Shipping is free for orders within the Continental US now.
- After placing your order, you will receive a confirmation email, and we will begin processing your order immediately. A tracking number will be sent to your email afterward. Sometimes, your order may be split into multiple packages and arrive gradually.
- Orders are usually shipped within 1-2 days, From the time you place your order, it typically takes 3-6 business days for your package to arrive.
- There is a small chance that some items in your order may be confirmed as out of stock. In such cases, we will contact you via email or phone.
- Sometimes, due to carrier issues or unforeseen circumstances (such as peak seasons, national holidays, strikes, or other events), you may experience delivery delays.
Return and Exchange Policy
- We will replace goods if they are defective or damaged for our mistake.
- You can return the order within 60 days if you don't like it. All you have to afford is the freight for sending back.
- For returns, please submit a request on the page we provide, and wait for a confirmation email before sending the items back. Do not return the items without confirmation.
- Please return all items. Any items that have undergone size adjustments, damage, or other changes after delivery will not be accepted for return.
- We will refund to you after check the received goods.
- Read more about Refund Policy
Warranty Service
- Our products are covered by a 6-month warranty against defects under normal use and reasonable wear.
- Not Covered:Damage due to unintended use, natural disasters (“Acts of God,” such as house fires, floods, etc.), or improper installation not following provided instructions.
- Warranty Claims:CKE reserves the right to refund, repair, or replace products at our discretion based on the issue reported.
Customer Service
- If you have any questions or need further assistance, please contact us at support@ckerailing.com. We’re here to help!
- Additionally, we offer free custom design services. If you need our assistance, you can fill out your information to get your free quote, and we will arrange for an engineer to work with you one-on-one to design a solution.
Order Summary: This link is used to pay the price difference
Our customized products are tailored specifically to meet your unique project needs. Please review the following important details before placing your order:
-
No Refunds or Returns: Due to the personalized nature of customized products, we cannot accept returns or offer refunds unless there is a confirmed quality issue.
-
Exclusive Purchase Link: This link is for authorized purchases only. Please do not place an order unless instructed by our team.
-
Order Confirmation: Double-check your order details, including specifications and quantities, before finalizing your purchase. Customized products are made to order and cannot be modified once production begins.
-
Production Timeline: Customized orders may require additional processing time. We will provide an estimated delivery date upon order confirmation.
Shipping Information
- Shipping is free for orders within the Continental US now.
- After placing your order, you will receive a confirmation email, and we will begin processing your order immediately. A tracking number will be sent to your email afterward. Sometimes, your order may be split into multiple packages and arrive gradually.
- Orders are usually shipped within 1-2 days, From the time you place your order, it typically takes 3-6 business days for your package to arrive.
- There is a small chance that some items in your order may be confirmed as out of stock. In such cases, we will contact you via email or phone.
- Sometimes, due to carrier issues or unforeseen circumstances (such as peak seasons, national holidays, strikes, or other events), you may experience delivery delays.
Return and Exchange Policy
- We will replace goods if they are defective or damaged for our mistake.
- You can return the order within 60 days if you don't like it. All you have to afford is the freight for sending back.
- For returns, please submit a request on the page we provide, and wait for a confirmation email before sending the items back. Do not return the items without confirmation.
- Please return all items. Any items that have undergone size adjustments, damage, or other changes after delivery will not be accepted for return.
- We will refund to you after check the received goods.
- Read more about Refund Policy
Warranty Service
- Our products are covered by a 6-month warranty against defects under normal use and reasonable wear.
- Not Covered:Damage due to unintended use, natural disasters (“Acts of God,” such as house fires, floods, etc.), or improper installation not following provided instructions.
- Warranty Claims:CKE reserves the right to refund, repair, or replace products at our discretion based on the issue reported.
Customer Service
- If you have any questions or need further assistance, please contact us at support@ckerailing.com. We’re here to help!
- Additionally, we offer free custom design services. If you need our assistance, you can fill out your information to get your free quote, and we will arrange for an engineer to work with you one-on-one to design a solution.