FAQ's

A cable railing is a type of safety barrier made from stainless steel cables and posts. It is commonly used for decks, balconies, and staircases to provide an unobstructed view while ensuring safety and durability. Cable railings combine functionality with modern aesthetics.

Cable railings offer a sleek, modern look with low maintenance costs and exceptional durability. All of CKE's cable railing hardware is made from T316 stainless steel, providing reliable strength while offering an unobstructed, expansive view. It seamlessly blends with a wide range of architectural styles.

CKE's cable railing products undergo extensive testing and, when properly installed, are capable of withstanding substantial tension, ensuring long-term stability and safety.

While cable railings are designed to meet safety standards, no railing can completely eliminate risks when children or pets are left unsupervised.for curious children and adventurous pets, supervision is essential to maintain safety in any environment.

At CKE, we focus on crafting premium cable railing systems that are both durable and visually appealing. Our products are DIY-friendly, allowing for quick and hassle-free installation. Whether you're a professional or a homeowner, CKE ensures a smooth experience with exceptional results.

Orders are typically processed and shipped within 2 business days. Standard shipping usually takes 3-7 business days, depending on your location. We strive to ensure timely delivery, and you will receive a tracking number as soon as your order is shipped.

We offer a hassle-free 30-day return and refund policy for products that are unopened and unused. To initiate a return or learn more about the process, you can click here to review our detailed return and exchange policy.

No, we do not charge any restocking fees. As long as the product is returned in its original condition—brand new and unused—you will receive a full refund. Please ensure the return is made within the specified 30-day period.

CKE offers free standard shipping on all orders to provide maximum value to our customers. If you require expedited shipping, please reach out to our support team in advance. Additional charges for express shipping will be discussed and added accordingly.

Tracking your order is easy! Simply log in to your CKE account to view your order history and tracking information. Alternatively, you can use our order tracking tool by entering the required details here.

To install cable railings, you'll need crimping tools and cable cutters, both of which can be found in the Tools section on our website. Additionally, if you're working with a wood post system, you'll require a drill guide, a marker, a measuring tape, and other common essential tools to ensure a smooth and accurate installation.

Yes, we provide detailed installation videos to guide you step by step. These videos cover everything from preparing your tools to tensioning the cables properly. You can click here to access our instructional resources.

Absolutely. CKE cable railing systems are designed to meet or exceed IRC (International Residential Code) standards, including the requirement that no 4-inch sphere can pass through the cables. Our commitment to quality ensures our products are both safe and code-compliant for residential use.

Yes! CKE is dedicated to creating products that are user-friendly and perfect for DIY enthusiasts. With simple, clear instructions and accompanying installation videos, our systems can be installed quickly and efficiently, even if you have no prior experience. If you have any questions during installation, our customer support team is ready to assist.

For optimal performance, we recommend spacing the posts no more than 4 feet apart to maintain proper cable tension and prevent sagging. In certain cases, spacing can be extended up to 6 feet if intermediate supports or tensioners are used. Following this guideline ensures both safety and durability for your railing system.